How to Withdraw a TeamDynamix Ticket Request

If you no longer need assistance with a request, you can withdraw it.

To withdraw a ticket request:

  1. Go to Services > Ticket Requests
  2. Use the search if needed to find your request
  3. Click the title of the ticket request
  4. Click Withdraw Request at the bottom left of the page
  5. Select the reason you're withdrawing your request
  6. Optionally, add more details in a comment
  7. Click Withdraw

 

Source:  https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/Article/170478/Ticket-Requestor-Quick-Start-Guide

 

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