How to Submit a TeamDynamix Ticket Request

This article gives instructions to request a service ticket for the GCSU Information Technology Department.

Submitting a Ticket Request

When you need assistance from a service area in your organization, you can submit a ticket request through the Client Portal.

To create a new ticket request:

1. Log in to the Client Portal (if you have credentials)
2. Click Services in the navigation to access your organization's service catalog
3. Locate the service you need by:
   • Browsing through service categories
   • Using the Search or Services A-Z links in the subnav
4. On the service page, click the Request Service button in the right sidebar (the button text may vary)
5. Fill out the request form with all required information
6. Click Submit

After submitting, you will see a confirmation page with links to view the request you just created or view all your ticket requests. You can also copy the link to share your request.

Source:  https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/Article/170478/Ticket-Requestor-Quick-Start-Guide